Returns

Welcome to lacedusk! We want to make sure your shopping experience is as enjoyable as possible. If you’re not entirely satisfied with your purchase, we’re here to help.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Initiate a Return

1. Log in to your account on lacedusk.
2. Navigate to the “Orders” section.
3. Select the order containing the item you wish to return.
4. Follow the on-screen instructions to initiate the return process.

If you checked out as a guest, please contact us to initiate your return.

Timeframe

You have 30 days from the date of delivery to initiate a return.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

Non-Returnable Items

Certain items are non-returnable, they are marked as “final sale” in product detail page.

Exchanges

If you need to exchange an item, please follow the same process as a return and specify in the comments the item you wish to receive in exchange.

Contact Us

If you have any questions about our returns policy, feel free to contact us. We’re here to assist you.

Thank you for choosing lacedusk. We appreciate your business.